Select a Team Member below to learn more.




Kala Limbani – Founder and CEO


Kala Limbani created Wordwrap in 1983 when she saw an unmet need for professional services for small and medium-sized businesses. Over the past 30 years she has been successful in developing and adapting the service offering to keep pace with rapidly changing technologies and administration needs. Wordwrap has withstood the test of time through the leadership and energy of its founder.

Ms. Limbani has extensive experience in providing professional administrative support to diverse industries and sectors, for large and small clients. A critical success factor is her ability to attract, select and retain a loyal group of full and part time professionals. She is able to assess her clients’ needs and craft a customized service offering in a timely, cost-effective manner.

Kathy Kalafatides – Board Chair and Strategy Advisor


Kathy Kalafatides is the Chair of Wordwrap’s Board of Directors and provides strategy and organizational advice to Wordwrap to better meet its customers’ needs and enhance its service offerings.

Ms. Kalafatides is a senior consulting professional and brings over 25 years of experience in helping organizations change their business to drive sustainable results. She has worked across multiple industries, including financial services (retail banking, wealth management and insurance) and high tech (telecomm and digital media).

Ms. Kalafatides holds an MBA from Ivey Business School and a BASc in Engineering Science from the University of Toronto. She also holds Professional Engineering, P.Eng. and Project Management Professional, PMP designations.

Jyothi Thyagarajan – Board Director

ww-team_Jyothi Thyagarajan

Jyothi Thyagarajan is a Board Director and provides governance oversight to Wordwrap.

Jyothi Thyagarajan is an accomplished executive with extensive experience in Corporate Governance and Regulatory matters within the financial services industry.

Ms. Thyagarajan commenced her career in the business start-up division of PricewaterhouseCoopers in Singapore where she was responsible for setting up businesses, acting as a regulatory compliance consultant and Assistant Corporate Secretary to a portfolio of over 200 companies that included subsidiaries of Multi-National Corporations (MNCs), public listed companies, joint ventures and private (local) companies. After moving to Canada in late 2004, Jyothi joined CIBC and was soon appointed as the Corporate Secretary to the wealth management subsidiaries.
In 2010, Ms. Thyagarajan accepted the position of Corporate Secretary at Tangerine Bank (formerly ING Bank of Canada) where she was instrumental in introducing governance practices and elevating the standards of board reporting and conduct of board meetings. She played an integral role during the strategic review, due diligence and sale of Tangerine Bank by its shareholder, ING Groep N.V. to The Bank of Nova Scotia.

Ms. Thyagarajan brings with her proven expertise in overseeing the governance and management of large volume and complex transactions; liaison with regulators (OSFI, the OSC, IIROC and MFDA); policy governance and administration; change management, regulatory compliance and board governance.

Nimisha Mitha – Director of Client Relations for USA


Nimisha Mitha’s undisputable people skills and ability to multitask has been instrumental in overseeing client accounts for Wordwrap’s operations in the USA.

Ms. Mitha has over seven years of experience in customer service and administration within the real estate and insurance industries as well as the public service. She is an expert in listening to the needs of her clients and ensuring that the service offering is tailored to those needs.

On top of her busy schedule, Ms. Mitha is currently pursuing an Associate in Arts at the Seminole State College of Florida.



Dr. Gina Valle – Director of Training


Dr. Gina Valle brings her experience and deep insight regarding diversity in the workplace to develop Wordwrap’s customer service training curriculum.

Dr. Valle is an experienced practitioner in diversity initiatives, workplace education, second language learning and customer service training. She has played an active role in the strategic planning of workplace programs for multinational organizations and that are sensitive to the needs of a wide range of communities.

Dr. Valle holds an M. Ed. in Curriculum Development and a PhD in Teacher Education from the Ontario Institute for Studies in Education.



Gail Yohannan – Office and Events Coordinator


Gail Yohannan has over 20 years administrative support experience and possesses exceptional customer service. She has a passion for her work and always goes above and beyond when assisting clients.

Ms. Yohannan also provides event support services. She approaches each event with superior organization and a strong attention to detail. Her professional relationship skills and artistic flair help Wordwrap’s clients execute outstanding professional events.




Satish Limbani – Comptroller

Satish Limbani is Wordwrap’s Comptroller, responsible for financial accounting and records management, statutory remissions and taxation, accounts payable, accounts receivable, inventory, cash flow and financial reporting.

Mr. Limbani developed a proficiency in accounting as an entrepreneur. He has owned and run a restaurant as well as his own home renovation company called JJ Home Reno. He is known with his clients for his consistency and diligence.

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