About Us

 
 

About WordWrap Associates

WordWrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 35-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services
 
 

About WordWrap Associates

WordWrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 35-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services

About WordWrap Associates

Wordwrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 35-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services
Image
 
 
 
 
 
 

Our vision

Our vision is to provide clients with high-value support services,  and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
 

Our vision

Our vision is to provide clients with high-value support services, and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
 

Our vision

Our vision is to provide clients with high-value support services, and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
Image
Image

Kala Limbani

Founder and CEO

Kala Limbani created WordWrap in 1983 when she discovered an unmet professional services need for businesses both large and small.

Some of her first clients included Towers Perrin, Bell, Manulife, and the government.

Over the past 35 years, she has lead a pioneering team, with high adaptability, to ensure they are on the forefront of ever-changing technological and administrative advancements. This has allowed WordWrap to be a leader for over 35 years, in an ever-changing industry. WordWrap has withstood the test of time, through the leadership and energy of its founder.

Ms. Limbani has extensive experience in providing professional administrative support to diverse industries and sectors, for businesses of all sizes. A critical success factor is her ability to attract, select, and retain a loyal group of full and part-time professionals.

She is able to assess her clients’ needs and craft a customized service offering in a timely, cost-effective manner.

Kala Limbani

Founder and CEO

Kala Limbani created WordWrap in 1983 when she discovered an unmet professional services need for businesses both large and small.

Some of her first clients included Towers Perrin, Bell, Manulife, and the government.

Over the past 35 years, she has lead a pioneering team, with high adaptability, to ensure they are on the forefront of ever-changing technological and administrative advancements. This has allowed WordWrap to be a leader for over 35 years, in an ever-changing industry. WordWrap has withstood the test of time, through the leadership and energy of its founder.

Ms. Limbani has extensive experience in providing professional administrative support to diverse industries and sectors, for businesses of all sizes. A critical success factor is her ability to attract, select, and retain a loyal group of full and part-time professionals.

She is able to assess her clients’ needs and craft a customized service offering in a timely, cost-effective manner.


Image

Team

Image
Jay Pancholi

Director of Client Relations for Canada

Image
Nimisha Mitha

Director of Client Relations for USA

Nimisha Mitha’s undisputable people skills and ability to multitask, has been instrumental in overseeing client accounts for WordWrap’s operations in the USA.


Image
Dr. Gina Valle

Director of Training

Dr. Gina Valle has brought her experience and deep insight regarding diversity in the workplace, to develop WordWrap’s customer service training curriculum.

Image
Carole Jackson

Project Coordinator


Image
Teresa Brownell

Office Support

Image
Gail Yohannan

Office and Events Coordinator

Gail Yohannan has over 20 years of administrative support experience, and possesses an ability for exceptional customer service. She has a passion for her work, and always goes above and beyond when assisting clients.


Image
Satish Limbani

Comptroller

Satish Limbani is Wordwrap’s Comptroller, responsible for financial accounting and records management, statutory remissions and taxation, accounts payable, accounts receivable, inventory, cash flow, and financial reporting.

Image
Sheena Tapia

People Performance Consultant

Sheena Tapia is an accomplished executive and coach, with over 17 years of experience leading teams to outstanding outcomes. She achieves this by starting with leadership development and focusing on human behaviour.


Image
Kathy Kalafatides

Board Chair and Strategy Advisor

Kathy Kalafatides is the Chair of WordWrap’s Board of Directors. She provides strategy and organizational advice to WordWrap, in order to better meet its customers’ needs and enhance its service offerings.

Image
Jyothi Thyagarajan

Board Director

Jyothi Thyagarajan is a Board Director and provides governance oversight to Wordwrap.

Jyothi Thyagarajan is an accomplished executive with extensive experience in Corporate Governance and Regulatory matters, within the financial services industry.

Team

Image
Jay Pancholi

Director of Client Relations for Canada

Image
Nimisha Mitha

Director of Client Relations for USA

Nimisha Mitha’s undisputable people skills and ability to multitask, has been instrumental in overseeing client accounts for WordWrap’s operations in the USA.

Image
Dr. Gina Valle

Director of Training

Dr. Gina Valle has brought her experience and deep insight regarding diversity in the workplace, to develop WordWrap’s customer service training curriculum.

Image
Carole Jackson

Project Coordinator

Image
Teresa Brownell

Office Support

Image
Gail Yohannan

Office and Events Coordinator

Gail Yohannan has over 20 years of administrative support experience, and possesses an ability for exceptional customer service. She has a passion for her work, and always goes above and beyond when assisting clients.

Image
Satish Limbani

Comptroller

Satish Limbani is WordWrap’s Comptroller, responsible for financial accounting and records management, statutory remissions and taxation, accounts payable, accounts receivable, inventory, cash flow, and financial reporting.

Image
Sheena Tapia

People Performance Consultant

Sheena Tapia is an accomplished executive and coach, with over 17 years of experience leading teams to outstanding outcomes. She achieves this by starting with leadership development and focusing on human behaviour. 

Image
Kathy Kalafatides

Board Chair and Strategy Advisor

Kathy Kalafatides is the Chair of WordWrap’s Board of Directors. She provides strategy and organizational advice to WordWrap, in order to better meet its customers’ needs and enhance its service offerings.

Image
Jyothi Thyagarajan

Board Director

Jyothi Thyagarajan is a Board Director and provides governance oversight to WordWrap.

Jyothi Thyagarajan is an accomplished executive with extensive experience in Corporate Governance and Regulatory matters, within the financial services industry.


 

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners
  • Minute Taker

Please send your resume to: [email protected]

 
 

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners

Please send your resume to: [email protected]

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners

Please send your resume to: [email protected]

Image
 
 
 
 
 
 

Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status
 

Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status
Image

Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status