Main Services

 
 
 
 
 
 

For more than 37 years…


We have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us
 
 

For more than 35 years…


We have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us

Main Services


For more than 35 years, we have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us
Image
 
 
 
 

Virtual Event Support


"We needed a combination event planner, administrator, executive assistant and, on occasion, diplomatic arbiter. We have been extremely pleased with our arrangement with WordWrap. Kala draws on her broad pool of resources to manage meetings and negotiating a middle ground between vendors and the Executive.”

– Institute of Corporate Directors


Support during COVID-19

WordWrap has evolved.

Since COVID-19 has moved meetings and events online, we provide Virtual Assistants for your virtual meetings over Zoom, Google Meet, and other portals.

We understand your need for confidentiality. That's why our secure servers with SSL, SSAE 16 Type II and CSAE 3416 Certification are the best platforms on which to process your sensitive documents.

We offer:

  • A secure portal: store and access confidential files through WordWrap’s secure portal
  • Secure document signing: members can securely sign documents
  • Customized Background Screens: professional virtual background to protect participants’ privacy
  • Secure notetaking and summaries: professional virtual assistant to take notes and disseminate action-items to attendees

Focus on the content and leave the details to us.


Whether you are hosting a board meeting, conference, or a major corporate lunch, WordWrap can help alleviate some of the headaches relating to event management. Our online registration, administration, and logistic support will help you to deliver an outstanding event that delivers high participant satisfaction.

WordWrap has years of experience planning and managing events for businesses of all sizes, including large, blue-chip companies.

 

We provide support across three areas:

Pre-Event Planning and Support:

  • Event logistics – vendor and venue selection, budgeting, AV arrangements
  • Speaker support – liaising with keynote speakers, panellists, moderators and sponsors
  • Participant registration – secure, online registration
  • Event material preparation – speaker bios, event survey, name tags, and marketing materials
  • Catering – coordination of meals, refreshments, and special diet accommodation

Event On-Site Management:

  • On-site registration – payment and participant registration
  • Coordination of activities, speakers, and Q&A
  • Note taking – capture of content

Post-Event Support:

  • Meeting minutes preparation
  • Survey summaries, event metrics, and evaluation feedback
  • Event bills and payment review

We pride ourselves on being passionate, diligent, and innovative with our solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

 

Event Support


"We needed a combination event planner, administrator, executive assistant and, on occasion, diplomatic arbiter. We have been extremely pleased with our arrangement with Wordwrap. Kala draws on her broad pool of resources to manage meetings and negotiating a middle ground between vendors and the Executive.”

– Institute of Corporate Directors


Focus on the content and leave the details to us.

Whether you are hosting a board meeting, conference, or a major corporate lunch, WordWrap can help alleviate some of the headaches relating to event management. Our online registration, administration, and logistic support will help you to deliver an outstanding event that delivers high participant satisfaction.

WordWrap has years of experience planning and managing events for businesses of all sizes, including large, blue-chip companies.

We provide support across three areas:

Pre-Event Planning and Support:

  • Event logistics – vendor and venue selection, budgeting, AV arrangements
  • Speaker support – liaising with keynote speakers, panellists, moderators and sponsors
  • Participant registration – secure, online registration
  • Event material preparation – speaker bios, event survey, name tags, and marketing materials
  • Catering – coordination of meals, refreshments, and special diet accommodation

Event On-Site Management:

  • On-site registration – payment and participant registration
  • Coordination of activities, speakers, and Q&A
  • Note taking – capture of content

Post-Event Support:

  • Meeting minutes preparation
  • Survey summaries, event metrics, and evaluation feedback
  • Event bills and payment review

We pride ourselves on being passionate, diligent, and innovative with our solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

Virtual Event Support


"We needed a combination event planner, administrator, executive assistant and, on occasion, diplomatic arbiter. We have been extremely pleased with our arrangement with WordWrap. Kala draws on her broad pool of resources to manage meetings and negotiating a middle ground between vendors and the Executive.”

– Institute of Corporate Directors


Support during COVID-19

WordWrap has evolved.

Since COVID-19 has moved meetings and events online, we provide Virtual Assistants for your virtual meetings over Zoom, Google Meet, and other portals.

We understand your need for confidentiality. That's why our secure servers with SSL, SSAE 16 Type II and CSAE 3416 Certification are the best platforms on which to process your sensitive documents.

We offer:

  • A secure portal: store and access confidential files through WordWrap’s secure portal
  • Secure document signing: members can securely sign documents
  • Customized Background Screens: professional virtual background to protect participants’ privacy
  • Secure notetaking and summaries: professional virtual assistant to take notes and disseminate action-items to attendees

Focus on the content and leave the details to us.

Whether you are hosting a board meeting, conference, or a major corporate lunch, WordWrap can help alleviate some of the headaches relating to event management. Our online registration, administration, and logistic support will help you to deliver an outstanding event that delivers high participant satisfaction.

WordWrap has years of experience planning and managing events for businesses of all sizes, including large, blue-chip companies.

We provide support across three areas:

Pre-Event Planning and Support:

  • Event logistics – vendor and venue selection, budgeting, AV arrangements
  • Speaker support – liaising with keynote speakers, panellists, moderators and sponsors
  • Participant registration – secure, online registration
  • Event material preparation – speaker bios, event survey, name tags, and marketing materials
  • Catering – coordination of meals, refreshments, and special diet accommodation

Event On-Site Management:

  • On-site registration – payment and participant registration
  • Coordination of activities, speakers, and Q&A
  • Note taking – capture of content

Post-Event Support:

  • Meeting minutes preparation
  • Survey summaries, event metrics, and evaluation feedback
  • Event bills and payment review

We pride ourselves on being passionate, diligent, and innovative with our solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

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Virtual Assistant


"WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

- Adsolutions Marketing Inc.

"My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

Kala and her consultants are the best!"

- Fernandez Construction Claims Experts


Become more productive by delegating to your online office support.

We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

We are able to customize the following services to suit your needs:

  • Design, Develop and Maintain website updates (career options, event postings, information updates)
  • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
  • Organize Board meetings and teleconferences and webinars
  • Virtual Meetings, Classrooms and Events
  • Video Learning
  • Transcription
  • Note Taking
  • Board Secretariat
  • Virtual Event Support
  • Staffing Recruitment
  • Word Processing
  • Disability Accommodations
  • Translation
  • Real-time Live Captioning
  • Training Courses
  • Memoirs
  • Editing & Formatting
  • Sign Language Interpreting (ASL)
 
 

Virtual Assistant


"WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

- Adsolutions Marketing Inc.

"My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

Kala and her consultants are the best!"

- Fernandez Construction Claims Experts


Become more productive by delegating to your online office support.

We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

We are able to customize the following services to suit your needs:

  • Design, Develop and Maintain website updates (career options, event postings, information updates)
  • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
  • Organize Board meetings and teleconferences and webinars
  • Virtual Meetings, Classrooms and Events
  • Video Learning
  • Transcription
  • Note Taking
  • Board Secretariat
  • Event Support
  • Staffing Recruitment
  • Word Processing
  • Disability Accommodations
  • Translation
  • Real-time Live Captioning
  • Training Courses
  • Memoirs
  • Editing & Formatting
  • Sign Language Interpreting (ASL)

Virtual Assistant


"WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

- Adsolutions Marketing Inc.

"My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

Kala and her consultants are the best!"

- Fernandez Construction Claims Experts


Become more productive by delegating to your online office support.

We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

We are able to customize the following services to suit your needs:

  • Design, Develop and Maintain website updates (career options, event postings, information updates)
  • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
  • Organize Board meetings and teleconferences and webinars
  • Virtual Meetings, Classrooms and Events
  • Video Learning
  • Transcription
  • Note Taking
  • Board Secretariat
  • Event Support
  • Staffing Recruitment
  • Word Processing
  • Disability Accommodations
  • Translation
  • Real-time Live Captioning
  • Training Courses
  • Memoirs
  • Editing & Formatting
  • Sign Language Interpreting (ASL)
Image

Websites and Marketing Services


At WordWrap, it is our goal to provide as much assistance to each client as possible. So when we see a need arise, we move into action.

Now more than ever, it is vitally important for all businesses to be easily accessible to clients and potential clients, while having a comprehensive and professional online presence. All companies, especially now,  need to put their best foot forward.

In light of this, we have decided to add this important service to our list of offerings. We work with a great team of experienced marketing professionals, and we can provide your business with the tools you need to compete in the online landscape.

Please contact us today to discuss your needs.


We offer marketing services such as:

  • Custom websites
  • Social media
  • Email/newsletter marketing
  • Digital advertising
  • Brochures and print items

Websites and Marketing Services


At WordWrap, it is our goal to provide as much assistance to each client as possible. So when we see a need arise, we move into action.

Now more than ever, it is vitally important for all businesses to be easily accessible to clients and potential clients, while having a comprehensive and professional online presence. All companies, especially now,  need to put their best foot forward.

In light of this, we have decided to add this important service to our list of offerings. We work with a great team of experienced marketing professionals, and we can provide your business with the tools you need to compete in the online landscape.

Please contact us today to discuss your needs.


We offer marketing services such as:

  • Custom websites
  • Social media
  • Email/newsletter marketing
  • Digital advertising
  • Brochures and print items
 

AODA – Document Remediation


What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) aims to identify, remove, and prevent barriers for individuals with disabilities. This act became law on June 13, 2005 and applies to:

  • All levels of government
  • Non-profits
  • Private sector businesses (one or more employees for full-time, part-time, seasonal, or contract). All organizations must meet specific deadlines as outlined in AODA

The standards:

  • Customer service standard
  • Information and communication standard
  • Employment standard
  • Transportation standard
  • Design of public spaces standard

What we do:

WordWrap provides document remediation for organizations looking to improve accessibility and be compliant with the Information and Communication Standard. Our team of experts remediate digital documents based on the client’s compliance requirements (AODA, ADA, Section 508), and provide a quick turnaround time with a compliance report attached.

Our experts remediate and test all file formats, including:

  • Microsoft® Word
  • Microsoft® Excel Spreadsheets
  • Microsoft® Powerpoint
  • PDFs
  • Fill-able forms (including fill-able forms and interactive PDF)

Standards:

Our comprehensive process adheres to the following standards in order to make our client’s documents fully accessible:

  • Ontario’s AODA
  • ADA
  • PDF/UA
  • Section 508
  • WCAG 2.0

What is an accessible document?

An accessible document is a document that has been created or remediated to be easily readable for an individual with a disability. This is especially important to be compliant with government legislation.


Why make documents accessible?

Making documents accessible allows for individuals with disabilities, such as visual or cognitive disabilities, to easily maneuver through a document.

This includes:

  • The ability to jump from section to section
  • Retrieve contact information
  • Hear descriptions of pictures/images to help understanding
  • Have equal access to information

Improving accessibility avoids paying penalties for non-compliance.

People with disabilities also have an estimated spending power of about $25 billion annually in Canada alone (Royal Bank of Canada).


Penalties for not complying:

Government authorities can penalize an organization and its directors for failing to be compliant.

  • Up to $100, 000 per day for organizations/corporations
  • Up to $50, 000 per day for directors and officers

AODA – Document Remediation


What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) aims to identify, remove, and prevent barriers for individuals with disabilities. This act became law on June 13, 2005 and applies to:

  • All levels of government
  • Non-profits
  • Private sector businesses (one or more employees for full-time, part-time, seasonal, or contract). All organizations must meet specific deadlines as outlined in AODA

The standards:

  • Customer service standard
  • Information and communication standard
  • Employment standard
  • Transportation standard
  • Design of public spaces standard

What we do:

WordWrap provides document remediation for organizations looking to improve accessibility and be compliant with the Information and Communication Standard. Our team of experts remediate digital documents based on the client’s compliance requirements (AODA, ADA, Section 508), and provide a quick turnaround time with a compliance report attached.


Our experts remediate and test all file formats, including:

  • Microsoft® Word
  • Microsoft® Excel Spreadsheets
  • Microsoft® Powerpoint
  • PDFs
  • Fill-able forms (including fill-able forms and interactive PDF)

Standards:

Our comprehensive process adheres to the following standards in order to make our client’s documents fully accessible:

  • Ontario’s AODA
  • ADA
  • PDF/UA
  • Section 508
  • WCAG 2.0

What is an accessible document?

An accessible document is a document that has been created or remediated to be easily readable for an individual with a disability. This is especially important to be compliant with government legislation.


Why make documents accessible?

Making documents accessible allows for individuals with disabilities, such as visual or cognitive disabilities, to easily maneuver through a document.

This includes:

  • The ability to jump from section to section
  • Retrieve contact information
  • Hear descriptions of pictures/images to help understanding
  • Have equal access to information

Improving accessibility avoids paying penalties for non-compliance.

People with disabilities also have an estimated spending power of about $25 billion annually in Canada alone (Royal Bank of Canada).


Penalties for not complying:

Government authorities can penalize an organization and its directors for failing to be compliant.

  • Up to $100, 000 per day for organizations/corporations
  • Up to $50, 000 per day for directors and officers

iPDFs


What is an iPDF?

An interactive PDF features are the parts of a PDF that take your audience beyond the basic reading experience where they are just looking at a page and give them more, like buttons that let them navigate around the file, videos that explain a subject in detail, windows that can open and close, hyperlinks, sounds, even check boxes and text entry fields. You might use Interactive PDF’s for online publications, such as magazines, presentation slides, forms and so much more.

The beauty of Interactive PDF’s is that they are easy to make, easy to use and they are available to be used on virtually any device.


IPDF’s can be used to streamline your:

  • Onboarding experience
  • Policy and procedure documents
  • Client facing documents
  • E-learning
  • Manuals
  • Reference guides
  • AODA compliancy
  • …and so much more

iPDFs


The PDF re-imagined for learning.

Navigable like a website, Interactive PDFs (iPDF) are secure, independent of software, hardware, or operating systems.

Containing links and buttons, form fields, audio, video, and business logic, they can also be easily viewed offline using most PDF Readers on your computer or mobile device.

Allowing your learners to jump straight to application, this tool is highly customizable, agile, and budget friendly. Perfect for all your training needs.

iPDFs provide an adult learning compliant solution so your learners can:

  • Follow a logical format
  • Find information in 5 clicks or less
  • Consume the information AND refresh their memories later on
  • Work both online and offline.
  • Learn where and when they want
  • Receive on-demand training, even as part of a large audience